Reference

How mawar388 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your mawar388 account, how we store it, and what rights you hold over it.

Account data protectedDANA, OVO, GoPay payment dataNo third-party sellingYour access rights respectedIndonesia-region scope

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at mawar388 is built into the account infrastructure, not added as an afterthought. We use encrypted connections for all account sessions, payment interactions, and data transfers — this covers transactions via DANA, OVO, and GoPay as well as login activity from both mobile browsers and desktop. Internal access controls mean only authorised staff can view your account records, and those access logs are themselves audited. Here is how the four key areas of our data practice work in practice.

Cookies and Tracking We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions through your browser at any time without losing your account.

Account Security Login sessions use OTP verification tied to your registered contact. Unusual access from an unrecognised device triggers a re-verification step before your account is accessible.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law. Payment records for DANA, OVO, and GoPay transactions are retained for dispute resolution purposes.

Requesting Changes You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Contact us via live chat or email with your account ID.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles those requests directly. You can reach us through live chat on the mawar388 site, by email, or through the in-app help section on mobile. Requests about payment data linked to DANA, OVO, or GoPay transactions are handled by the same team — provide your account ID and the relevant transaction reference so we can locate your records without delay.

What We Collect and Why We Collect It

mawar388 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open and use your mawar388 account, we collect the information needed to operate that account — your registration details, session activity, and payment transaction records. If you fund your account through DANA, OVO, or GoPay, we log the transaction reference, amount, and timestamp so

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your wallet balance reflects correctly and any dispute can be resolved quickly. We also collect device identifiers and browser data to keep your login session secure and to detect unusual access patterns that could indicate unauthorised use. Cookies and similar tools record your in-session preferences —
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for example, which lobby section you last visited — so the experience stays consistent across visits. We do not collect data beyond what is operationally necessary, and we do not sell your personal data to third-party marketers. Data retention periods follow what is required by the
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applicable jurisdiction; where local law in Indonesia sets a specific retention window, we align to it. Access to your stored data is restricted internally to teams with a direct operational need. If you close your account, we will retain only what applicable law requires us to
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keep, and we will delete the rest within a reasonable period.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how mawar388 handles personal data. If your question is not here, reach out through live chat or email and our support team will respond to your registered account address.

We collect your registration details, device identifiers, session activity, and payment transaction records from DANA, OVO, or GoPay. We only collect what is needed to operate your account and process your transactions.

We do not sell your data. We share it only where required by law or where a payment processor — such as those handling DANA or OVO transactions — needs it to complete your request.

Contact our support team via live chat or email with your account ID. We will locate your records and send a copy to your registered contact address within a reasonable timeframe.

Yes. Where no legal retention obligation applies, we will delete your data upon request. Payment records linked to DANA, OVO, or GoPay may be kept for the period required by applicable law.

All payment interactions — including DANA, OVO, and GoPay transactions — are processed over encrypted connections. Access to payment records is restricted to authorised staff with a direct operational need.

We delete data that we are not legally required to retain. Records tied to payment transactions may be kept for the retention period set by applicable law in Indonesia and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mawar388 Handles Your Personal Data

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does mawar388 collect when I open an account?

02 Does mawar388 share my data with third parties?

03 How can I request a copy of the data mawar388 holds about me?

04 Can I ask mawar388 to delete my personal data?

05 How does mawar388 keep my payment data secure?

06 What happens to my data if I close my mawar388 account?

Privacy Policy

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