Reference

What You Agree To When You Use mawar388

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your use of the lobby — available where local law permits. Reading them before you open an account means no surprises later.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsLobby access scopeIndonesia-region eligibility
mawar388 What You Agree To When You Use mawar388
HOW WE HANDLE THIS

Account Security and Policy Practices

Data Handling

Account data you submit — name, contact details, e-wallet identity — is held for verification and compliance purposes only. We do not share it with unrelated third parties.

Session and Cookie Use

We use cookies to keep your session active across the lobby. You can manage cookie preferences in your browser settings; disabling them may affect how the account page loads.

Account Security Steps

Login requires OTP verification to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support through live chat.

Requesting Changes

To update registered details — including the DANA, OVO, or GoPay account linked to withdrawals — submit a request through support with ID verification attached.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Use the live chat widget in your account dashboard to ask about any clause in these terms. Our team handles account and policy questions directly from that channel.

Email Support

Send a detailed question to our support email if you need a written record of the response. Useful for disputes, account bans, or formal term-change queries.

Account Help Centre

The help section inside your account covers the most common term-related questions — wallet limits, session rules, and what happens when an account is flagged for review.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most people ask first. For anything not listed here, live chat is the quickest path to a direct answer.

No. The same terms apply regardless of which local e-wallet you use. DANA, OVO, and GoPay are all covered by the same deposit and withdrawal rules in your account.

An account may be suspended if a breach is detected. We will contact you through your registered channel and explain the reason before any permanent action is taken.

We update the revision date at the top of this page whenever terms change. Logging into your account after a change and continuing to use it means you accept the revision.

Reach our support team via live chat or email with your account details and the specific clause you are disputing. We will review and respond with a written explanation.

The same account terms apply across Indonesia. Access itself depends on whether your region is eligible under local law — the terms do not vary by city.

Retention periods follow applicable regulations. If you want to know exactly how long your data is kept, contact support with your account details and we will confirm in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.